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On November 16, 2020, the European Commission (“EC”) debuted their new complaints system for stakeholders to report harmful trade barriers and violations to European Union (“EU”) trade agreements. The “Single Entry Point” complaints system allows member states, companies, trade associations, civil society groups and EU citizens to report any market access barriers and non-compliance of Trade and Sustainable Development (“TSD”) commitments which are part of EU trade agreements or under the Generalised Scheme of Preferences (“GSP”). Executive Vice-President and Commissioner for Trade Valdis Dombrovskis said that the EC “has made enforcement a top priority” and that, notably, under the new system, complaints related to “sustainable development commitments” will receive the same level of attention as complaints related to market access barriers.

As outlined in the published operating guidelines, received complaints will be prioritized based on three criteria:

  1. The likelihood of success for resolving the issue;
  2. The legal basis for the complaint;
  3. The seriousness or degree of economic/systemic impact of the alleged market access barriers or violations of TSD/GSP commitments.

The new system has two separate complaint forms, one for market access barriers and another for non-compliance with TSD/GSP commitments. Both of the forms require that the complainant provide the legal basis and a full description of the issue being reported. Additionally, if the commission finds that enforcement action is necessary, they will inform the complainant and issue an enforcement action plan tailored to the specific violation or trade barrier.

Should you or your company have any questions or concerns regarding the EC’s newly released complaint system, please contact our International Trade and Supply Chain team.

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Photo of Nithya Nagarajan Nithya Nagarajan

Nithya’s extensive background in U.S. trade issues spans 25 years and includes various roles in a number of federal government agencies, including the Department of Commerce Department of Justice, and the U.S. Court of International Trade. She assists clients with administrative and regulatory…

Nithya’s extensive background in U.S. trade issues spans 25 years and includes various roles in a number of federal government agencies, including the Department of Commerce Department of Justice, and the U.S. Court of International Trade. She assists clients with administrative and regulatory actions before the Department of Commerce, International Trade Commission and U.S. Customs and Border Protection (CBP) and defends clients in appeals before the Court of International Trade, Court of Appeals for the Federal Circuit, NAFTA panels and the World Trade Organization. In addition to her body of U.S. experience, Nithya is also well-versed in international trade issues in China and India.

Photo of Turner Kim Turner Kim

A trade analyst, Turner conducts industry research and analyzes trade data to assist attorneys with client proceedings at the U.S. International Trade Commission, U.S. Department of Commerce and U.S. Court of International Trade. He also actively monitors U.S. government and global trade developments…

A trade analyst, Turner conducts industry research and analyzes trade data to assist attorneys with client proceedings at the U.S. International Trade Commission, U.S. Department of Commerce and U.S. Court of International Trade. He also actively monitors U.S. government and global trade developments for issues relating to client’s most critical trade matters.

Photo of Camron Greer Camron Greer

A trade analyst, Camron researches transitions in global trade policy and their impact on client business matters. Camron assists clients, attorneys and legal teams when trade, business and the law intersect.